Below are quotes taken from follow-up forms sent out to VPIS users between January and Feburary 2011.
 

• “The VPIS was invaluable again, as always! The lady who answered our call was very helpful”
• “Very pleased with service. Has helped on numerous occasions, would be lost without it”.
•  “The person at VPIS was very very helpful and the information given was great”
• “Again, as always, very grateful for the help and advice given by VPIS”
• “The VPIS were exceptional and the lady who took my call went far beyond what I expected”
• “Very informative, helpful and friendly”
• “Thank you very much for all your help and advice”
•  “Brilliant service - thanks very much”
• “The person I spoke to was very calm, well spoken and very informative. I would like to thank them for their help”
• “Very helpful and all treatment required discussed in depth, explained well, very friendly”
• “Your assistance was very much appreciated as always. An invaluable service”
•  “As always I'm really grateful for your assistance with these cases”
• “Thank you once again for your prompt and expert knowledge”
•  “The service is very useful and provides a rapid and helpful service”